See below for a list of our most frequently asked questions.
What times do tours take place?
Stadium tour dates and times are dependent on stadium events, and stadium tours might have to be cancelled or rearranged. The stadium tour team will make every effort to inform booked guests of these changes as soon as any changes are made.
How long do tours take?
Stadium Tours, VIP Tours, and Inclusive Tours last for approximately 90 minutes, and include a visit to the Wolves Museum after the tour has finished.
Afternoon Tea tours also have a tour duration of approximately 90 minutes, followed by your afternoon tea. Ticketholders also have access to the Wolves Museum, which can be visited after your afternoon tea service.
Matchday Tours last approximately 40 minutes, and does not include access to the Wolves Museum.
What do the tours include?
The Molineux Stadium Tour includes the home and away dressing rooms, the tunnel, pitch side, the Media Suite, TV Studio, the Chairman’s Suite, and The Director’s Box, subject to availability.
The stadium is a working area on a day-to-day basis, so areas of the tour may be unavailable at short notice. Our dedicated guides will always endeavour show guests all areas as described.
All tours, bar VIP and Matchday tours, start and finish at the Wolves Museum/WV1 Entrance. You will be checked in here and receive your souvenir lanyard. Wolves Museum Souvenir Guides can also be purchased from our Museum Reception, prior to or after the tour.
Do I need to book a tour/museum entry in advance?
Booking on the day for standard Molineux Stadium Tours is accepted but we do highly recommend booking in advance to avoid disappointment.
Wolves Museum only entry can also be purchased upon arrival.
VIP Tours, Afternoon Tea Tours and Matchday Tours must be booked in advance to secure your space. These tours cannot be booked upon arrival.
How long should I give myself for a visit to the Wolves Museum?
Most guests visiting the Wolves Museum visit for approximately 45-60 minutes, but you can stay as long as you like on your booked day. The Museum opens at 10:30am and closes at 4:30pm, with last entry at 4pm. There are hundreds of interesting artefacts and one of a kind pieces of Wolves memorabilia in the Wolves Museum, so make sure you take in everything you can on your visit.
Is there a tour guide, or is the tour self-guided?
The Molineux Stadium Tours are all guided by one of our brilliant tour guides. Our guides are all hugely passionate about our club, so you will hear personal stories of being a Wolves Fan, as well as the history of the club and the stadium.
How will I receive my tour confirmation/tickets?
Your tour confirmation will be sent to the email address you used for booking, along with a PDF with your tickets attached. Please have this ready to show a member of our team upon arrival.
Tickets and confirmations are accepted on your device. There is no need to print out a paper copy.
If you haven’t received your booking confirmation, please check your junk folder. You can also contact us at museum@wolves.co.uk and we can reissue your tickets upon request.
Where can I park?
Parking is available free of charge in the Stan Cullis Car Park for the duration of your tour/Museum visit. This is located outside of the Stan Cullis Stand (North Bank), opposite the Asda Supermarket. The post code for your Satnav is WV1 4QR. Parking is not available for Matchday Tours.
Where do I go when I arrive?
Upon arrival for Stadium Tours/Afternoon Tea Tours/Inclusive Tours, please head to the Wolves Museum/WV1 Entrance, located in the Stan Cullis Stand, next to the Wolves Megastore. You will then be checked in by a member of our team.
For Thursday Night VIP Tours, please head to the Billy Wright Main Reception, where you will be greeted by your tour guide.
For Matchday Tours, your tour guide will meet you outside the Ticket Office and check you in there (between the Stan Cullis and the Billy Wright Stand).
Please arrive 10 minutes prior to your tour departure time to ensure you can be checked in and that the tour can leave promptly.
Are young children welcome on the tour?
We welcome guests of all ages.
Is the Tour Accessible for Disabled Guests?
Yes, the tour is accessible for disabled guests. All levels of the tour and the Museum can be accessed via a lift, and the route can be amended to not include any steps. There are only two areas which steps cannot be avoided, which are the Director’s Box and the Chairmans’ Suite. Wheelchair and Mobility Scooter Users can enter the top layer of the Director’s box, which is designed for disabled users to experience the sights of Molineux. Sadly, the Chairman’s Suite only has a very small platform meaning that access for Wheelchair and Mobility Scooter users is very limited.
Do you offer Inclusive Tours?
Yes, Inclusive Tours take place at 1:30pm on the first Sunday of every month, subject to home match days. These tours have a limited capacity to make it a more comfortable experience for anyone with additional needs. The inclusive tours are open to everyone and put an emphasis on inclusivity and accessibility, making sure that everyone has the opportunity to experience a Molineux Stadium Tour.
Do you offer Private Tours?
Yes, information about Private Tours can be given upon request by emailing museum@wolves.co.uk
Prices and availability are available upon request, and are dependant on group size.
I have a gift voucher, how long is it valid for?
Stadium Tour, VIP Tour and Afternoon Tea tour vouchers last for 9 months from the date of purchase. If a gift voucher expires, it cannot be redeemed or reactivated.
Can I bring/leave my luggage at Molineux during the tour?
Suitcases, large rucksacks, and large luggage items are strictly not permitted on the Molineux Stadium Tour. We do not have any storage facilities at Molineux to accommodate this. We are also unable to offer this facility for the purpose of security.
Is there anywhere for us to eat/drink at the Stadium?
Sadly, we do not have a café/restaurant onsite for food and drink before or after the tour.
Snacks and cold drinks are available from a vending machine within the Museum Reception.
Are toilets available?
Toilets are available in the Museum prior to your tour departure. There are also two areas along the tour where toilets are available.
Are tours refundable?
Sadly, tours are non-refundable once purchased. The only time a refund can be issued is if we must cancel/reschedule a tour. Tours can be rescheduled for a different date and time, if we are informed at least 24 hours ahead of the tour start time.
How can I contact the Molineux Stadium Tours/Museum Team?
We can be contacted at museum@wolves.co.uk
Alternatively, you can contact our Fan Services team on 01902810485 or at fanservices@wolves.co.uk